Join the R.I. Lampus Company Team
You can download an Employment Application on our RESOURCES page.
CUSTOMER SERVICE REPRESENTATIVE - The Customer Service Representative for our Aliquippa Location will be responsible for providing an exemplary level of service to the Lampus customers while assisting the outside sales representatives with numerous concrete product lines. Responsibilities will include order entry, shipment processing, quotations, and checking outgoing orders. In addition acting as a liaison within company to assist in troubleshooting and resolving customer issues. We are looking for team members with a strong work ethic and the ability to play a strong role assisting in creating company growth.
1. Respond to phone calls and inquiries from customers efficiently ensuring their needs are met.
2. Provide product pricing and availability of numerous concrete product lines from concrete block, to brick, and landscape products.
3. Process customer orders efficiently.
4. Assist in generating new sales through product information and quotations
5. Work well with corporate departments within the organization for example: accounting, credit, and dispatch.
6. Ability to handle or escalate sensitive customer issues to supervisor.
7. Acquire and maintain new product knowledge to continue being proficient with customer demands.
Education and Experience:
1. High School Diploma or Equivalent
2. Minimum of 2 Years Customer Service Experience Required
1. Knowledge and Experience in Concrete Landscape products including Block, Brick, or Related Field
2. Proficient in Microsoft products
3. Excellent communication skills, both written and verbal
4. Ability to meet deadlines and determine priorities
5. Ability to handle multi tasks, prioritize workload, and work efficiently
6. Detailed oriented and high levels of organization
7. Ability to calculate figures and amounts
8. Ability to handle customer situations with professionalism
Routine for office environment
Submit resume with salary requirements.
CLASS A & B TRUCK DRIVERS
Applicants must have a clean driving record and a valid medical card.
CERTIFIED R.I. LAMPUS COMPANY HARDSCAPE INSTALLERS
We seek to assist interested parties to develop their own business by becoming a Lampus certified professional. Send us a note with your background and we will contact you.
Always looking for:
CONTACT US FOR INQUIRIES